Privacy and Security
Security and privacy are important to us and we've taken substantial measures to ensure yours. We do not sell, lease or otherwise make available any customer information. If you check the box saying you want to receive our newsletter, you will receive it (no more than once a month) for as long as the box remains checked, but you will receive nothing else as a result of having signed up for it. You can easily log into your account and change your email preference to unsubscribe at any time.
Our site has the most secure 128 bit encryption and our own secure site certificate through GeoTrust and we're scanned regularly by Trustwave. The shopping cart goes into secure mode when you log in, rather than waiting until the payment process begins, as most carts do. Your credit card information is encrypted and transmitted securely, then your card number is deleted. Authorizing the charge then deleting the card number, as we do, meets the highest standards of security for your protection, but because of that, we can't go back and add items to your order. You'll always need to place a second order in such a case, but we'll ship them together, if we can, and refund whatever remains of the combined shipping charges.
When paying by credit card, the charge for your order is authorized the instant the order is placed, meaning that the amount of the payment is set aside from your available balance for us, but the payment is not yet sent to us. When we're ready to make your rings, we use the transaction ID assigned at the time the order was placed to complete the charge. In this way, we can wait until we begin filling your order to collect your payment without risking your security by storing your credit card number.